Here’s a nifty little fact, everyone has expectations. Expectations mean pressure. The type of pressure varies from situation to situation, but gives that same uncomfortable feeling. At my work I have noticed a few different types of people in high-pressure situations. Leaders: Everyone circle the wagons, these people are taking charge. These are the people […]Read More The Pressure’s On!
Assessment: who are you? Knowing your audience is key for any type of interaction. You need to be alert, and aware of who you are speaking to at all times to avoid a communication disconnect. Communication disconnects are one of the largest sources of frustration in the office. Why don’t they get it? Are you […]Read More Where’s the Disconnect?